NEC Group is a live entertainment business with world-class expertise in venue and destination management.
We Bring Live to Life®, creating destinations of the future, helping customers make every moment count. Our people and our brands connect each part of the live experience through venues, content, services and data.
We are a unique business with a transformational strategy that has delivered exceptional results - with much more to come.
Our vision is to be Europe’s most successful live events business, operating leading leisure, entertainment and business destinations - and we have a clear and proven strategy to get there.
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Venues
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Services
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Content
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Data & Insight
Venues
We have over 40 years of expertise of delivering live events in our venues. We’ve challenged, questioned and pushed our industry - evolution change and results are part of our DNA.
Across five world-class dynamic venues, you’ll find a wide choice of brilliantly versatile spaces that can host any event, at any size; from a creative session for eight to a national conference for eight thousand.
In the live event world location is everything. All of our venues enjoy unrivalled connectivity by road, rail and air.
Services
World-leading content owners trust us to stage their live events. We cover every customer touch-point and we’re constantly reinventing ways to satisfy every visitor to our venues.
Amadeus is our award-winning catering arm – providing great food and fantastic service, all delivered by drawing on unrivalled customer insight.
Our premium hospitality provider Amplify gets guests closer to music, comedy and sporting legends.
We have our own ticketing agency - The Ticket Factory - offering the customer service ethos, experience and authority of more than 25 years as the UK's most successful venue box office. We've invested heavily in leading-edge technology to meet the demands of the biggest event releases and make the ticket-buying journey fast, simple and fun.
Content
Our venues host everything from world-leading artists, politicians, trade associations, product launches of household brands, to international and world sporting championships
We constantly reinvent the live events industry - from the world’s largest inflatable obstacle course and the first Bear Grylls experience to 3D virtual dinosaurs and the latest trends in pantos; you want it, we’ll do it.
We don’t just wait for ideas to come to us - through our incredible insight driven by deep customer data, we co-create content for our consumers that matches their data footprints today and tomorrow.
Data & Insight
Our business is powered by the insight we draw from customer data. We have a database of over five million customers and prospects and a sophisticated CRM system that enables us to apply our best in category customer segmentation methodology. That helps us target and tailor our customer communication and work with event organisers to develop existing shows and launch new ones.
We send over 150 million emails to customers each year...
... promoting events and providing targeted information – all driven by our deep understanding of motivations and preferences.
We live daily by our customer experience, whereby feedback is priceless to our teams, management and board. We collect over 100,000 pieces of individual customer feedback every year, all of which we use to feed customer service, capital investment product and customer development.
A TRACK RECORD TO PROVE IT
By delivering engaging content, hosted in world-renowned venues with award-winning services, the NEC Group provides unforgettable live experiences that reunite audiences year after year – in fact, around seven million people come together at more than 750 events at our venues and Resorts World annually to learn, conduct business and be entertained.
- OVER FORTY YEARS’ EXPERIENCE
- ALMOST 2,000 employees
- FIVE THRIVING BUSINESS UNITS
- 750 MAJOR EVENTS PER YEAR
- SEVEN MILLION VISITORS EVERY YEAR
- Supports the full time equivalent of 29,000 jobs
Some of the brands we work with
Since the opening of the NEC in 1976, the NEC Group has been at the forefront of the live events industry with a passion for event excellence. Clients can relax knowing that their event is in safe hands as NEC Group teams draw on 40 years’ experience to help bring live to life in world class venues, providing memorable experiences that means customers return year after year.
What our clients say about us
Looking to attend an event?
See what consumer shows are on at our venues.
