12 October 2008
     
  If you have attended a show recently and ordered telephone, Internet or IT services, we would like you to tell us what you thought of the service we provided by taking a few minutes to complete the questionnaire below:  
     
 
 
1. When ordering did you find the form  
  Easy to understand and complete
  Time Consuming
  Unclear and confusing
     
2. How did you select the right product?  
  By using the product selector on the form
  by contacting the Event IT helpline
  By consulting your own IT experts
  Our agency made the decision
     
 
3. Did you experience any problems with the service your received?  
  No
  Yes
  If yes what was the problem?  
   
     
4. To what extent were you satisfied with the service you received from Event IT?  
  Very Satisfied
  Satisfied
  Disappointed
  Very Disappointed
     
5. What products/services would you like Event IT to offer in the future?  
   
     
 
6. What were your main reasons for exhibiting at this show?  
  To sell our products
  To promote our company
  To take orders
  To distribute information
  Other
   
7. How many times have you exhibited at this show?  
  times  
     
8. Have you bought technical services before from Event IT or any other provider?  
  Yes, I have bought from Event IT before
  Yes, I have bought from BT before
  No
     
9. What were your reasons for buying technical services this time?  
  To enable us to use our PDQ (Credit Card) Machine
  To enable us to show our website to customers
  To allow us to conduct our daily business
  To allow us to take orders
  Other
   
     
10. How did you find out about Event IT?  
  In the exhibitor manual
  From a Direct Mail piece
  From my agency
  From BT
  Other
   
   
 
   
     
 
 
Company Name
Show
Stand Number
 
     
Thank you for completing our questionnaire.
 
 
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