Vision and Values

The importance of being clear about our direction cannot be exaggerated. It is vital to the future of the NEC Group.

Our vision for the future is grand. It’s about bringing live to life, making every moment count, being trailblazers and creating live event environments of the future. Underpinning that vision are the people of the NEC Group and the values they embrace to flourish and bring our vision to life.

The NEC Group

Watch our vision and values video

Our Values

The brands that represent the NEC Group are uniquely different – our group values are what unite us as one amazing team. Our four values apply to every part of the business and focus us on everything we do.

Spirit

SPIRIT
We have a hunger and determination to compete and to deliver results. We look to get the most out of every opportunity for us and our customers.


Teamwork

TEAMWORK
We all work together, putting our heart and soul into our jobs. We take our share of the collective responsibility to deliver to each other and our customer.



Energise

ENERGISE
We bring live events to life and make it happen, every time. We work hard but have fun doing it. We look for ways to do things differently when change is needed.


Customer

CUSTOMER
Customers are why we are here – every one of them matters. We strive to make every customer experience a great one so that they will want to come back.



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Living Our Values


Robert Wood
The NEC - Graphic Designer
Looking at things a different way, is what makes Rob an asset to the Group. His colleagues always want him to be part of a project team for his creative thought, original approach and positive attitude towards his work. People value his opinion, he inspires us all!


Sophie Lilly
The NEC - Senior Account Manager - Exhibitions and Conferences
Customers are why we are here, which is why Sophie remembers all the little things to make them feel special. Our clients comment on her attention to detail, creativity and knowledge which make their events a huge success, and which keeps them coming back. Going above and beyond is just what Sophie does.


Kate Jones
The ICC - Event Manager
Putting her heart and soul in to her job, Kate brightens up the day of those she meets; she never walks by when she can see something that can be improved. Kate is a real team player always volunteering to go that extra mile to help her colleagues and our customers.


Carla Hayes
The Ticket Factory - Customer Services Advisor
Having the hunger and determination to compete and deliver results is the name of the game. Carla performs consistently, uses her initiative and quick thinking to benefit the business and our customers, all while displaying a real passion for her job.